An Update to our Pricing
Dear MASAJ Ally,
Like so many individuals and businesses, in the last few years we have been greatly impacted by the global increase in the cost of materials, services, and inflation. We have held off for as long as possible, but have reached the point where it’s necessary for us to make some adjustments to our menu pricing.
It’s important to us that you know that these changes are not designed to benefit our profit margins - but instead will allow us to sustainably manage the increasing costs of running MASAJ - and most importantly, it prioritises paying our team of expert Therapists a higher commission rate per treatment, to reflect the increasing cost of living that we are all experiencing.
Our core value of being the very best partner for London’s most exceptional Massage Therapists remains unchanged, and in fact we are doing more than ever to ensure the happiness, wellbeing and development of our incredible team.
We appreciate that these price increases may make visiting MASAJ a more difficult choice for some members of our community. We have done two things directly in response to this:
We have introduced a 45-Minute Treatment length to our offering - a nice half-way point for those clients who would like to receive longer than half an hour on the table, while keeping costs lower.
We are freezing the current price points of our existing Membership Packages for a few extra weeks, which means that you can take advantage of our current prices for up to a year, if you purchase a bundle of sessions before the end of the day on 30th September. You can explore our packages here.
Our price increases will take effect from Monday 12th September, please note that any bookings made in advance of this date will be honoured at the original booked price.
The next time you visit us, you’ll also notice a few adjustments to our experience offering. As you know, at MASAJ we pride ourselves on holding our guests from beginning to end - and as such we have extended our pre- and post-treatment care protocol, to ensure that every moment of your time with us feels tailored, considered, and complete. Expect to be greeted by a member of our brand-new Front of House Team, sample our oil blends and pick your playlist in advance of your appointment. We recommend that you arrive 10 minutes early, to settle in, partake in a refreshing seasonal fruit water and wash your hands using our MASAJ oil infused coin towels.
We would also like to take this chance to thank you ever-so for supporting MASAJ, and for trusting us to deliver your bodywork. It means the world to us to be able to do what we’re doing. As always, we are constantly looking at ways to improve your experience, so please do share any feedback with our team here.
We can’t wait to see you at the Studios soon -
Scarlet, Alice and the whole MASAJ gang